13/10/2024

Get Ready to Elevate Customer Experience with JCX Alliance

The JCX Alliance was created to raise the bar on customer experience in Jersey

13/10/2024

Get Ready to Elevate Customer Experience with JCX Alliance

The JCX Alliance was created to raise the bar on customer experience in Jersey...

29/09/2024

Celebrating National Customer Service Week: Why It Matters and How to Celebrate

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....

22/09/2024

THANKS: A gratitude-based approach to exceptional CX

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....

14/09/2024

The Future of Customer Experience with AI

Happy Customers are the product of competent, confident teams, this only happens by design. Investing in customer service skills training is a strategic decision for businesses in Jersey...

29/08/2024

Respect is a two-way street: kindness does impact customer eXperience

Happy Customers are the product of competent, confident teams, this only happens by design. Investing in customer service skills training is a strategic decision for businesses in Jersey...

26/08/2024

Mapping the Path to Exceptional Experiences

Happy Customers are the product of competent, confident teams, this only happens by design. Investing in customer service skills training is a strategic decision for businesses in Jersey...