30/10/2026

I Had Never Been More Connected. And I Had Never Felt More Alone.

I had never been more connected, yet I had never felt more alone. My journey from Jersey to Dubai and back changed how I see Customer eXperience, technology and human

30/10/2026

I Had Never Been More Connected. And I Had Never Felt More Alone.

I had never been more connected, yet I had never felt more alone. My journey from Jersey to Dubai and back changed how I see Customer eXperience, technology and human connection, and...

01/10/2026

Jersey Customer Service Awards 2026 | Claire Boscq

Customer Experience expert Claire Boscq shares lessons from the 2026 Jersey Customer Service Awards, reflecting on her role as founder and head judge....

02/09/2026

It takes a Village, why feeling good is the first step to doing good

It takes a village to create brilliance. After two incredible From Burnout to Brilliance events in Cape Town and Johannesburg, one message stood out above everything else: when people feel good, supported,...

14/08/2026

Why Women Need Space to Reconnect, Rise and Belong

What if burnout is not a sign that your brilliance has gone, but simply that your energy has been buried under everything you have been carrying? In this piece, Claire explores how...

08/07/2026

Elevated eXperience™: Helping Organisations Move from Friction to Flow

Elevated eXperience™ by Claire Boscq CSP and Andy Jarvis helps organisations move from friction to flow by connecting Digital, Employee and Customer eXperience. Through the SHINE Blueprint™, Claire helps businesses energise their...

23/03/2026

Awarded the Certified Speaking Professional (CSP) designation

At the Global Speakers Federation Summit 2026 in Cairns, Claire Boscq received two international awards from the Virtual Speakers Association International, including the prestigious Certified Speaking Professional (CSP)...