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Introducing the Jersey Customer Experience (JCX) Alliance: Elevating CX Together

The JCX Alliance was created to raise the bar on customer experience in Jersey...
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Celebrating National Customer Service Week: Why It Matters and How to Celebrate

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....
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THANKS: A gratitude-based approach to exceptional CX

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....
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The Future of Customer Experience with AI

Happy Customers are the product of competent, confident teams, this only happens by design. Investing in customer service skills training is a strategic decision for businesses in Jersey...

Vlog - Energizer Tips

You can watch more videos of Claire’s energizer tips on Youtube