30/10/2026

I Had Never Been More Connected. And I Had Never Felt More Alone.

I had never been more connected, yet I had never felt more alone. My journey from Jersey to Dubai and back changed how I see Customer eXperience, technology and human connection, and...

01/10/2026

Jersey Customer Service Awards 2026 | Claire Boscq

Customer Experience expert Claire Boscq shares lessons from the 2026 Jersey Customer Service Awards, reflecting on her role as founder and head judge....

02/09/2026

It takes a Village, why feeling good is the first step to doing good

It takes a village to create brilliance. After two incredible From Burnout to Brilliance events in Cape Town and Johannesburg, one message stood out above everything else: when people feel good, supported,...

14/08/2026

Why Women Need Space to Reconnect, Rise and Belong

What if burnout is not a sign that your brilliance has gone, but simply that your energy has been buried under everything you have been carrying? In this piece, Claire explores how...