mission
My mission has always been to inspire businesses to thrive by delivering exceptional customer experiences.
I am a Keynote Speaker and share my passion and insight with organisations and individuals the powerful tools of my BizShui™ Method; creating better flow in work places by integrating a blend of the traditional Feng Shui principles with modern business & personal needs, reducing physical and emotional stresses to increase productivity, loyalty and prosperity.
Voted, 5 consecutive years, No 1 Woman Global Customer Experience Guru I have been working for over three decades, seen as an authority the Customer Experience Industry. I bring a more holistic and comprehensive approach to Employee and Customer experience using different techniques such Feng Shui, NLP, EI, Mindfulness.
Energizing people and places into prosperity.
BIO
Claire Boscq is the No1 woman Customer Experience Global Gurus with three decades of expertise, Claire, is an authority in the customer experience industry.
International best seller author with 4 published books, she is an international media influencer with her work published in Brazil, Philippines, India, US & Europe.
Claire has spoken in over 20 countries; in delivering fast paced and high-energy presentations in French and English. Winner of the Institute of director award, she is also a on the board of the Virtual Speaker Association International.
She brings a more holistic and comprehensive approach to organisations and individuals with her BizShui™ Method; creating powerful flow in businesses by integrating a blend of the traditional Feng Shui principles with modern business & personal needs, energizing people and places into prosperity.
She truly is The Energizer, are you ready to shift your vibes?
4 Books to inspire you to thrive
BizShui™, 9 Keys to Feng Shui
your Business for Success
Enhance Customer Experience Optimize Employee Productivity Increase your Profitability. Research from Environmental Psychology, show the interrelationships between people and their physical surroundings, demonstrating how and why our environment impacts our State of Being: our thinking, feeling & behaviour. To run a successful business and thrive in your job, career, as a Leader, Manager or an Employee, you need to have a working environment who is going to support you, not hinder you. The BizShui™ Method, helps create better flow in workplaces by integrating a blend of the proven traditional Feng Shui principles, which promote an effective use of, not only your space and materials, but an alignment of the flow of energy, with your own personal state and your business needs.
No1 Amazon Best Seller: The
Secret Diary of a Mystery Shopper
Well maybe not everyone would, but I have been very privileged to be a Mystery Shopper since 2009 and yes I have been paid to get massages, nails done, eat in restaurants and sleep in fabulous hotels but the best part was that I have been helping businesses master their service delivery, increase their employees’ engagement and customer loyalty. In this book, Claire Boscq-Scott, AKA the Busy Queen Bee, tells the tales of real-life Customer Service Stories, and share how, through the eyes of someone else during a Mystery Shopping programme, you could improve your employee performance, deliver exceptional customer experiences and have a thriving business with exponential growth by taking a customer-centric approach.
Thriving by Caring
We are entering a new era. It is time to start evolving into the next phase of higher consciousness, where businesses must be accountable for their people and their environment. Business leaders must start bringing a more caring energy into their businesses. In this book, Claire Boscq-Scott, AKA The Busy Queen Bee, outlines her ten business leadership principles to exponential growth through a Caring Service Culture; to start changing the service delivery by bringing more care to everything leaders do, meaning being more compassionate, developing better communication, supporting and engaging their employees; nurturing, valuing and guiding their customers through their journey in a creative and inspiring way at an emotional level.
Thriving with The Hive
“A practical guide to service excellence with lessons from nature’s most powerful business organisation – The Beehive”In this book, the Busy Queen Bee describes her very own view of the delivery of Customer Service Excellence. She has created 10 simple steps to follow to deliver exceptional customer service consistently, putting the customer at the heart of everything we do and creating a service culture. Business tips for success, helping you increase sales by creating customer loyalty and improving employee engagement, “BEE”ing totally Customer Centric. She takes a look at the importance to a successful business of its customers. She uses a powerful analogy from Nature, describing the work of the humble Bee and its ultra efficient work ethic.Beehives are fascinating, well-oiled machines; the similarities with the running of a business and the running of the Hive are incredible.
Watch Claire in action
