mission
My mission is to bring light where there is darkness, to illuminate people, places, and potential that have been forgotten, overlooked, or undervalued.
Nothing brings me greater joy than seeing others thrive because of the spark I’ve helped ignite. That’s what I was born to do, shine a light, and help others shine too.
My life has been a full with bold leaps and soulful returns. From navigating crisis to taking the stage in countries across the world, every chapter has been a shedding, a remembering, a deeper alignment with who I truly am.
This mission now pulses through my Heart-Led Business Growth Blueprint™ a transformative five-step path I’ve developed to help businesses ground in purpose, align their people, harmonise their environments, expand through customer eXperience, and radiate prosperity.
It’s more than a framework. It’s the soul of everything I do.
And when I step onto a stage, that’s when it all comes alive. I don’t just deliver keynotes, I deliver energy. I don’t just speak, I awaken. I create a space where people reconnect with their spark and leave not just inspired, but transformed.
BIO
Claire Boscq CSP has been ranked among the Top 10 Customer eXperience Global Gurus for eight consecutive years. An international keynote speaker and creator of the Heart-Led Business Growth Blueprint™, she brings over 30 years of expertise in Customer eXperience, mystery shopping and employee engagement, earning her the nickname the CX Energizer.
Through her Heart-Led Business Growth Blueprint™, Claire helps organisations elevate customer experience by energising their people, harmonising their spaces and leading with heart. She is also Co-Founder of Elevated eXperience, helping organisations connect Digital, Employee and Customer interactions to elevate eXperiences and accelerate growth.
Author of five books, including two best-sellers, Claire was awarded the prestigious CSP (Certified Speaking Professional) designation in 2026, received the Virtual Speakers Association International (VSAI) Breakthrough Speaker of the Year Award 2026, and was recognised as one of the Top 8 Finalists in the 2026 Motivational Speaker Awards.
Blending humour, storytelling and practical insight with a touch of French flair, Claire delivers high-impact keynotes in English and French that are engaging, dynamic and immediately actionable, leaving audiences inspired, energised and ready to take action. Elevating eXperiences, one heartbeat at a time.
Watch Claire in action
