Welcome

Keynote Speaker

Claire Boscq

No 1 Woman Customer eXperience 'Global Gurus' with three decades of expertise, Claire, is an authority in the Customer eXperience industry.

What’s costing you more? apathetic customers or disengaged employees?

'Increase Profitability by Elevating CX'

"What if real business transformation doesn’t start with systems or spreadsheets… …but with ENERGY? Energy in their people, their places, and their purpose.

Elevate Customer eXperience, delivered with pride and integrity, designed to increase customer advocacy
Energise people to be mindful and empathetic, leading to deeper engagement and loyalty to the brand
Harmonize places that boost wellbeing, clarity, creativity, and productivity
Nurture a thriving culture built on Trust, Engagement, and Care (T.E.C Culture)

Firing up Audiences

Use the No 1 Women Customer Experience Global Gurus, to influence, drive engagement, awareness, and sales for your brand.

If you want a thriving, prosperous solopreneur, small business owner, these are the 4 key ingredients you need to master:

I help organisations increase their profitability by elevating their Customer eXperience, energising their people & places — so their leaders and teams feel valued, happy, and proud of the difference they make.

Elevating CX, one SMILE at a time

A catalyst for community transformation, showing that Customer eXperience isn’t just for businesses—it’s a movement that can uplift an entire community

No 1 Woman CX Global Guru

Inspire organisations to prioritise people, elevate service, and drive real business results—boosting loyalty, productivity, and profit through transformational Customer eXperience.

Author - Two Best-Sellers

Turn decades of real-world experience into practical tools that empower leaders to take action, transform culture, and deliver exceptional CX at every touchpoint.

Founder Jersey CX Alliance

Build a movement to unite businesses through shared values, elevate customer experience standards, and create a thriving, people-first economy in Jersey and beyond.

They trust Claire

Enthused Clients around the World...

Turning people and places into prosperity

What organizers are saying?

She shared with us her deep knowledge and expertise, as well as her super energy and kindness. Her remarkable contribution was very well received by the audience! I strongly recommend Claire if you want your audience to have a high energetic and unforgettable conference experience.

We cannot thank you enough for your support, encouragement, enthusiasm and your trust in the DWP Brand. The session you presented was definitely what was needed to wake the audience up and give them a different perspective on client experiences. Having your presence at the congress created a huge impact not only on the attendees but also on the various partners you met.

I honestly, truly, thoroughly enjoyed your session – fantastic content and delivery. Moreover, we received wonderful feedback on your session - a direct consequence of your thought leadership and engaging session.

From the moment she made her grand ‘yellow Rocky’ entrance, it was clear that Claire was a dynamic and engaging speaker. Her energy throughout her session was contagious, and she had a remarkable ability to connect with the audience. She effortlessly combined humor, wit, and insightful commentary to deliver a powerful message that resonated with everyone in attendance.

A big thank you to Claire for delivering an inspiring closing keynote at our CX Forum in Zurich. Her energy and insights truly resonated with the audience. It was also a pleasure to work with her in the lead-up to the event—our collaboration was smooth, professional, and appreciative throughout.

Your stage presence is commanding and your ability to connect with the audience is remarkable. As everybody was impressed by your energy and enthusiasm, the positive feedback we received from guests was overwhelming, praising your ability to set the right tone and ensure everyone felt involved.

Claire's energy is contagious and was the perfect start to our day! Her engaging and dynamic presentation was filled with valuable insights and actionable strategies. Claire shared her secrets on using Feng Shui as a secret weapon in helping a business thrive. The audience was engaged and curious.