Your Energizer

Keynote Speaker

Claire Boscq

No 1 Woman Customer eXperience 'Global Gurus', Elevating CX, one SMILE at a time!

KEYNOTE speaker

CX Activator

Energizing People, Harmonising Places

BizShui™: Elevating CX by Energising People and Places

What if real business transformation doesn’t start with systems or spreadsheets… but with ENERGY? Energy in your people, your places, and your purpose. In this inspiring keynote, Claire Boscq introduces BizShui™ — a unique blend of ancient Feng Shui and modern business practices. By aligning people, environments, and culture, Claire reveals how to boost well-being, unlock performance, and deliver exceptional customer eXperiences. Because CX isn’t just something you design — it’s something you feel.
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Happy Employees Drive Customer Advocacy

Engaged teams are 21% more profitable — it’s that simple. When employees feel valued and supported, they don’t just serve customers — they genuinely care. In this vibrant keynote, Claire Boscq shares practical steps to help you build a culture of Trust, Engagement and Care. Discover how to boost productivity, elevate your Customer eXperience, and create lasting impact by focusing on your most important asset — your people. Because when people feel good in themselves and their environment, they don’t just show up — they shine
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Can you afford to be clueless about your customer service?

82% of customers won’t come back after a bad experience. That’s a costly mistake! In this high-energy keynote, Claire Boscq — the Mystery Shopping Queen — reveals how to uncover what’s really happening when you’re not watching. Discover how mystery shopping can boost loyalty, align your team with your brand promise, and drive performance. With real-life stories and practical insights, Claire will inspire you to take action and transform your customer eXperience from the inside out.
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'Claire, created a huge impact not only on the attendees but also on all stakeholders'

What attendees are saying?

Emcee

Event Energizer: Firing up Audiences

Unlocking stale and stagnant energy, leaving attendees feeling invigorated and inspired to enhance experience, increase engagement, differential from the competitors.

Event Host

Highly experienced Event Host (Emcee, MC or Master of Ceremonies) I will take total responsibility for guiding the flow of your event, maintaining the audience’s attention, and creating a positive and engaging experience for your attendees, your speakers and sponsors.

Facilitator

Being a skilled guide to enable your groups to work together effectively, achieve your objectives, and make informed decisions through inclusive and collaborative processes.

Crowd-Warmer

I have a unique and dynamic approach to conferences that transforms the energy in the room, I have a gift to arouse crowds, lift people up and work a room’s energy naturally!

Moderator

Creating a safe, inclusive, and well-moderated environment for discussions, interactions, and activities within a group or community, and ensures that the group’s rules and guidelines are followed.

Brand Energizer: Stimulating Visibility

No 1 Women CX Influencer, use Claire to influence, drive engagement, awareness, and sales for your brand.

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Brand Ambassador

Representing your brand in a positive way and creating awareness to increase visibility for your brand, on a variety of roles, such as attending events, engaging with customers, promoting products/services, creating content for social media, participating in marketing campaigns.

E-M-Power Class

Energizing, Motivating and Powering up your teams to deliver exceptional customer experiences.

Keynote Sponsorship

As one of the top global thought-leader in the CX industry, you can position yourself as a leader in that domain as well. Using your case studies in my presentations, this will enhance your reputation and establish yourself as an authority in the industry too.

Rolodex Program

Playing the role of Chef d’Orchestre, I have outsourced an ecosystem of fantastic partners, who share collective value for a common outcome to help you to thrive.

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Personal Energizer: Boosting Individuals

If you want a thriving, prosperous solopreneur, small business owner, these are the 4 key ingredients you need to master

Public Speaking

Good speaking skills are crucial for business owners as they play a pivotal role in effective communication, leadership, presentations, networking, crisis management, and brand building.

Feng Shui

Creating a powerful supportive environment, will have a direct affect on you and your business, using the principles of Feng Shui will improve flow and increase your prosperity.

CX & EX

You have no business without customers or employees, let me help you every step of your Customer Experience (CX) and Employee Experience (EX) journey with you to increase their loyalty.

Marketing

Branding you valuable expertise, fresh perspectives, strategic planning in various aspects of marketing, such as market research, strategic planning, branding, digital marketing, social media, content marketing, and more...

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