mission
My mission is to bring light where there is darkness, to illuminate people, places, and potential that have been forgotten, overlooked, or undervalued.
Nothing brings me greater joy than seeing others thrive because of the spark I’ve helped ignite. That’s what I was born to do, shine a light, and help others shine too.
My life has been a full with bold leaps and soulful returns. From navigating crisis to taking the stage in countries across the world, every chapter has been a shedding, a remembering, a deeper alignment with who I truly am.
This mission now pulses through my Heart-Led Business Growth Blueprint™ a transformative five-step path I’ve developed to help businesses ground in purpose, align their people, harmonise their environments, expand through customer eXperience, and radiate prosperity.
It’s more than a framework. It’s the soul of everything I do.
And when I step onto a stage, that’s when it all comes alive. I don’t just deliver keynotes, I deliver energy. I don’t just speak, I awaken. I create a space where people reconnect with their spark and leave not just inspired, but transformed.
BIO
Claire Boscq CSP has been ranked among the Top 10 Customer eXperience Global Gurus for eight consecutive years and is an international keynote speaker known as the CX Energizer. With over 30 years of expertise in Customer eXperience, mystery shopping, and employee engagement, she is recognised worldwide as a leading authority in the CX industry.
Through her Heart-Led Business Growth Blueprint™, Claire helps organisations elevate customer experience by energising their people, harmonising their spaces, and leading with heart. Soulful in essence and strategic in action, this approach blends ancient Feng Shui principles with modern business strategy to create more conscious, connected, and high-performing organisations.
Author of five books, including two best-sellers, Claire was awarded the prestigious CSP designation in 2025, having delivered transformative keynotes in more than 30 countries, in both English and French. A passionate advocate for soulful yet strategic leadership, she brings infectious energy, authenticity, and a touch of French flair to every stage.
Elevating Customer eXperience, one heartbeat at a time.
Watch Claire in action
