21/05/2025

Transforming Customer eXperience Through People & Places – My CX Forum Zurich Keynote

Discover how Claire Boscq lit up the stage at CX Forum Zurich 2025 with her powerful BizShui™ keynote. From high-energy dancing to a calming sensory visualisation, explore how energising people

21/05/2025

Transforming Customer eXperience Through People & Places – My CX Forum Zurich Keynote

Discover how Claire Boscq lit up the stage at CX Forum Zurich 2025 with her powerful BizShui™ keynote. From high-energy dancing to a calming sensory visualisation, explore how energising people and places...

17/11/2024

5 CX strategies you can start today to transform your business

5 CX strategies you can start today to transform your business...

29/09/2024

Celebrating National Customer Service Week: Why It Matters and How to Celebrate

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....

22/09/2024

THANKS: A gratitude-based approach to exceptional CX

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....

14/09/2024

The Future of Customer Experience with AI

Happy Customers are the product of competent, confident teams, this only happens by design. Investing in customer service skills training is a strategic decision for businesses in Jersey...

29/08/2024

Respect is a two-way street: kindness does impact customer eXperience

Happy Customers are the product of competent, confident teams, this only happens by design. Investing in customer service skills training is a strategic decision for businesses in Jersey...