23/03/2026

Awarded the Certified Speaking Professional (CSP) designation

At the Global Speakers Federation Summit 2026 in Cairns, Claire Boscq received two international awards from the Virtual Speakers Association International, including the prestigious Certified Speaking Professional (CSP)

23/03/2026

Awarded the Certified Speaking Professional (CSP) designation

02/03/2026

When work works: Claire Boscq launches a bold new book to repair the heart of business

When Work Works is a bold call to repair the heart of business. Through the Heart-Led Business Growth Blueprint™, Claire Boscq shows leaders how to ground culture, align people, and create workplaces...

17/02/2026

5 CX strategies you can start today to transform your business

5 CX strategies you can start today to transform your business...

22/01/2026

THANKS: A gratitude-based approach to exceptional CX

Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....

05/01/2026

Your customers already know the future of your business. Do you?

The future of business, leadership, and Customer eXperience is unfolding in real time. Fast. Human. Unpredictable. Full of opportunity. That is exactly why Future Unscripted Experience the Next Wave, the Global Speaker...

07/12/2025

101 reasons why you lose customers

Why customers walk away (and how to stop them)? From poor service to broken promises, there are countless reasons people stop buying from you. But every slip is a chance to win...