05/01/2026
Your customers already know the future of your business. Do you?
The Speaker Factor Series is here to help aspiring speakers in Jersey step up, speak out, and grow. Whether you're presenting in meetings or dreaming of the stage, this open
05/01/2026
Your customers already know the future of your business. Do you?
The Speaker Factor Series is here to help aspiring speakers in Jersey step up, speak out, and grow. Whether you're presenting in meetings or dreaming of the stage, this open mic experience...
05/12/2025
The Power of a CX Pledge
The Speaker Factor Series is here to help aspiring speakers in Jersey step up, speak out, and grow. Whether you're presenting in meetings or dreaming of the stage, this open mic experience...
17/10/2025
5 CX strategies you can start today to transform your business
5 CX strategies you can start today to transform your business...
22/09/2025
THANKS: A gratitude-based approach to exceptional CX
Gratitude isn’t just a feel-good emotion; it’s a vital ingredient for creating exceptional customer experiences....
07/08/2025
My ‘Hero’s’ Journey
I lost everything in three days—but what I gained shaped the woman I am today. This is my story of resilience, reinvention, and the five powerful steps that now guide soulful leaders...
07/07/2025
101 reasons why you lose customers
Why customers walk away (and how to stop them)? From poor service to broken promises, there are countless reasons people stop buying from you. But every slip is a chance to win...
